Contact Hyperice

Reach the team that coordinates connected recovery appliance sourcing, product engineering, packaging and compliance documentation.

01

Program Desk

Use this channel for new OEM or ODM briefs, target pricing, category planning and first production volume discussion. Include launch market, desired feature set and any app ecosystem preference so the correct engineering group can review the request.

[email protected]
02

Technical Review

For active projects, the technical desk reviews motor specifications, pressure modules, heat-control logic, charger requirements, firmware routines and compliance documents. Buyers should reference the working SKU name, sample stage and deadline for any marketplace or retailer submission.

[email protected]
03

Business Hours

RFQ intake is monitored Monday through Friday, with qualified B2B briefs routed within one business day. Pilot-build, packaging and compliance reviews are scheduled by milestone so sourcing, product and brand teams can join the same call.

See service flow

Send a Complete Recovery Appliance Brief

A strong inquiry names the product category, end user, target market, certification needs, app expectations, desired packaging level and launch window. If your team is still comparing massage guns, compression systems, heated wraps or connected wellness bundles, describe the buyer channel and we will suggest a practical platform path.

We avoid unsupported medical and performance claims in early copy, so include any third-party evidence your brand already owns. That helps us separate safe wellness language from statements that require additional testing or legal review.

For the fastest response, attach a simple range of acceptable costs, expected order cadence, preferred charger type, required languages and any retailer packaging rules. If your project involves an app, include whether the experience should be local Bluetooth control, Tuya-connected routines or a broader smart-home roadmap. Those details let the first reply cover engineering feasibility, sample timing and the documents your internal compliance team will likely request. Clear inputs prevent rework.